Should you require any refurbishing, repair or need to restring any of your past purchases from Nirwaana, we do this for you, at nominal charges. All micron gold plated jewelry, which require re-plating can also be sent back to us, for servicing. The charges of re-plating would depend upon the jewelry weight and whether or not the pieces have gemstones. Please send us an email with details atcontactus@nirwaana.com.
Once the quality team confirms the article can be reconditioned as per requirement, you will be asked to courier the product to us. Post repair, the article will be sent back according to your instructions.
Note : We recommend you to always follow the 'care instructions' given per article very carefully, to maintain the style in its best condition, for the longest time.
However if you still require any specific advice or tips on storing or home maintenance of your jewelry, do feel free to reach us through an email or a phone call.
